Our Service

Water Heater Repair & Replacement in Flagstaff

No hot water, a leaking tank, or rumbling noises? Bear Hug Plumbing repairs and replaces tank water heaters for homes in Flagstaff, Doney Park, Kachina Village and nearby mountain communities. We find the real problem, show you your options, and give you the price before we start.

Fast Water Heater Repair
Gas & Electric Tank Replacement
Serving Flagstaff & Surrounding Communities

Water heater piping service and copper plumbing repair in Flagstaff Arizona

Bear Hug Plumbing copper water heater piping installation in Flagstaff Arizona

Service Overview

Why Flagstaff Water Heaters Wear Out Faster

Flagstaff is hard on water heaters. Our hard water leaves mineral scale in the bottom of the tank, which makes the heater work harder, rumble, and wear out sooner. At 7,000 feet, gas water heaters also need to be set up correctly for altitude, or they can burn poorly and waste gas.

Bear Hug Plumbing repairs and replaces gas and electric tank water heaters throughout Flagstaff. Whether yours needs a simple part or a new unit, we will explain what we find in plain language.

Common Water Heater Repairs

Pilot light or igniter that won’t stay lit
Bad thermostat or heating element (electric)
Leaking temperature and pressure relief valve
Faulty gas control valve
Sediment buildup and flushing
Leaks at water or gas connections

Repair or Replace?

Repair usually makes sense for a single failed part on a heater under about 10 years old.
Replace usually makes sense when the tank itself leaks, the heater is 10–12+ years old, or repairs keep adding up.

Signs Your Water Heater Needs Attention

No hot water or not enough hot water
Rumbling or popping from the tank
Rusty or discolored hot water
Water pooling around the base
A rotten-egg smell from the hot water
Rising energy bills

We serve homeowners across Flagstaff with honest recommendations, quality workmanship, and dependable service.

Thinking about going tankless instead? We will explain the pros and cons of tank and tankless water heaters and help you choose what is right for your home, not just the most expensive option.

Schedule Service

What You Can Expect

Clear Communication. Work Done Right. No Surprises.

Working with us is straightforward. You’ll always know what’s going on, what your options are, and what to expect next.

We Look at the Full Picture

We take the time to understand the full system, not just the immediate issue, so nothing gets overlooked.

We Explain Things Clearly

You’ll always know what’s happening and why, without confusion or technical guesswork.

We Give Honest Recommendations

No upselling, no pressure. Just practical solutions that make sense for your situation.

We Fix It the Right Way

Our focus is on solving the root problem so you’re not dealing with the same issue again later.

Recent Work

Real Projects. Real Results.

See how we solve real plumbing problems in homes across Flagstaff with work that’s built to last.

Why Homeowners Call Us Back

Real Reviews From Real Flagstaff Homeowners

Honest service. Clear communication. A Flagstaff plumber homeowners feel confident about

      EXCELLENT  
   Based on 144 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Ian Smith 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had a great experience with Mortensen Plumbing. Marty was professional, fair, and took the time to walk me through several different options for the work that needed to be done. I really appreciated that he explained everything clearly and didn’t try to push a one-size-fits-all solution.

The quality of work was excellent, and the whole process was smooth from start to finish. It’s not always easy to find someone you can trust, but Marty definitely earned that trust. I would highly recommend Mortensen Plumbing to anyone looking for honest and reliable service.
  
 
      Posted on Google  
   
   Richard Resnick 
 
 
 
 Trustindex verifies that the original source of the review is Google. I first hired Marty Mortensen 11 years ago, and have used his excellent services ever since. He was here again recently and quickly accessed the problem and gave me several options to fix the issue, to accommodate my budget.
I trust Marty. That’s saying a LOT!
  
 
      Posted on Google  
   
   Sheri Wadhams 
 
 
 
 Trustindex verifies that the original source of the review is Google. Marty came exactly on time! Carrie Ann and Marty are both pleasant and great to work with! I will definitely be using them for other plumbing jobs and recommend that EVERYONE in Flagstaff call them for great service!
Thank you both for helping us!
  
 
      Posted on Google  
   
   Evelyn Patterson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Mortensen Plumbing was able to come within a day of the email we sent to let them know about our plumbing problem, and honored their warranty, which covered parts and labor. We appreciate their friendly and helpful service, and timeliness.
  
 
      Posted on Google  
   
   Dean Buchenauer 
 
 
 
 Trustindex verifies that the original source of the review is Google. Marty did a professional water heater, circulating hot water pump, and water softener installation for us, correcting problems and providing us with a superior warranty, which was worth the price.
  
 
      Posted on Google  
   
   John Harper 
 
 
 
 Trustindex verifies that the original source of the review is Google. Marty was prompt, very professional, and courteous.  He showed up as scheduled and worked until he got the job done.  We couldn’t be happier.
  
 
      Posted on Google  
   
   Bonnie sandor 
 
 
 
 Trustindex verifies that the original source of the review is Google. The best plumber ever
  
 
      Posted on Google  
   
   scott inarizona 
 
 
 
 Trustindex verifies that the original source of the review is Google. Marty called and showed up on time. Got the job done with several options as to price and scope of project. Marty is a pleasure to work with.